 Support
Because we are dedicated to maximizing your use of the CiCoSitePro system, our technical support professionals respond to your questions quickly and professionally. We want your website to be effective and easy to use and that means any problem you encounter requires an immediate solution.
We pledge to respond promptly to your support calls and troubleshoot any issue, whether it involves tweaking a standard configuration or modifying the system to meet the unique needs of your organization. We'll do our best to help you work through every problem, always keeping in mind our total commitment to your satisfaction. Modifications, of course, are optional. Standard Support is provided during normal business hours via email, phone and fax to all CiCoSitePro clients at no additional cost. Extended Support includes all benefits of Standard Support plus extended hours up to 24x7x365, and access to Technical Support via cell phone for critical issues during non-business hours. Extended Support is optional and ordered separately. C1 Websolutions Technical Support includes:
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